Simple Support System Mcp

Overview

Simple Support System Mcp is a Model Context Protocol server that connects AI assistants directly to the Simple Support System helpdesk API. Read tickets, write responses, and move them through your workflow without leaving your chat interface—the server exposes helpdesk operations as callable tools for any MCP client.

The server runs locally via the npm package simple-support-system-mcp. Install it with npx -y simple-support-system-mcp and configure the SIMPLE_SUPPORT_SYSTEM_BASE_URL environment variable along with your API key. Version v1.0.3 is released under the MIT license with source code at bitterdev/simple-support-system-mcp on GitHub.

Simple Support System Mcp appears in the AI & Agents category on mcp.site and works with MCP clients including Claude Desktop, Claude Code, Cursor, VS Code, Windsurf, and Zed. Maintainers can claim this listing to verify ownership and keep details current.

Installation

// claude_desktop_config.json
{
  "mcpServers": {
    "simple_support_system_mcp": {
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<simple-support-system-base-url>"
      }
    }
  }
}

Requires SIMPLE_SUPPORT_SYSTEM_BASE_URL