Help Scout MCP Server

Overview

Help Scout MCP Server enables AI assistants to search Help Scout conversations, customers, organizations, threads, and inboxes directly. By implementing the Model Context Protocol, it lets Claude, Cursor, VS Code, and other AI clients access your Help Scout data as callable tools without manual copy-pasting between applications.

The server runs locally via npx -y help-scout-mcp-server and communicates over stdio. You'll need to provide HELPSCOUT_APP_ID and HELPSCOUT_APP_SECRET environment variables to authenticate with the Help Scout API. Version 1.7.0 is the latest release, distributed under the MIT license with source code available at drewburchfield/help-scout-mcp-server on GitHub, where the project has 46 stars.

Help Scout MCP Server appears in the AI & Agents category and integrates with MCP clients including Claude Desktop, Claude Code, Cursor, VS Code, Windsurf, and Zed. If you maintain this server, claim this listing to verify your ownership, earn the Verified badge, and ensure information stays accurate.

Installation

// claude_desktop_config.json
{
  "mcpServers": {
    "help_scout_mcp_server": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<helpscout-app-id>",
        "HELPSCOUT_APP_SECRET": "<helpscout-app-secret>"
      }
    }
  }
}

Requires HELPSCOUT_APP_ID, HELPSCOUT_APP_SECRET